Free Shipping Policy

SHIPPING HANDLING

If you have any questions about the following policies, please feel free to submit your questions by e-mail at

Mounstbike does not ship to APO and FPO addresses at this time. Aside from domestic shipping within the USA,

we currently ship Internationally through both USPS and FEDEX/UPS. If you have further inquiries or need

arrangements for delivery to countries other than the ones listed above, please

email us at [email protected] for the most current list countries authorized for shipment.

All shipments are fully insured during transit. International Customers, please contact your countries customs

department for additional duties and taxes. Overnight shipping does not apply to customers who purchase outside the

United States. Shipping fees are also non-refundable for international freight.

If your billing address is a P.O. Box or if you would like your delivery to be discreet, you can provide a shipping

address other than your billing address. For added security from fraudulent charges to your credit card, please

provide the alternate shipping address to your credit card company. Your sales representative will verify that both

addresses are on file with your credit card company.

For your convenience, Saturday delivery can be arranged if weekday delivery is not suitable. Though UPS or FedEx

provides this service to a vast majority of US cities, delivery in your area is subject to availability. One of our

sales consultants will be glad to assist in verifying Saturday delivery in your area. If you are interested in

requesting UPS or FedEx Saturday Delivery, please contact one of our sales representatives.

All packages shipped from Mounstbike is fully insured to your doorstep. For security purposes, signature is

required for all deliveries, regardless of signature waivers you may have on file with any shipping companies